Shipping

  • When will I receive my order?

    Furniture: You’ll be able to schedule a delivery time and date that suits you. At checkout, you can either opt for our super-fast 2-day Express delivery at an additional cost of OMR 20 or Scheduled delivery. 

    Household items: Your products will be delivered in 3-5 business days. 

    Delivery will take a little longer to certain areas.

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  • Does delivery take longer to some areas?

    Ad Dakhiliyah:
    ADAM
    AL HAMRA
    BAHLA
    MANAH

    Al Batinah North:
    AL WAJJAJAH
    FALAJ AL QABAIL
    KHATMAT MALAHAH
    WADI AHIN
    WADI HIBI

    Al Batinah South:
    AL AWABI
    AL JABAL AL AKHDAR
    JEBEL SHAMS

    Al Buraimi:
    AL BURAIMI
    WADI AL JIZZI

    Al Dhahirah:
    DHANK
    YANQUL

    Al Wusta:
    AL DUQM

    Ash Sharqiyah North:
    AL QABIL
    BIDIYAH
    IBRA
    MUDHAIBI
    SINAW

    Ash Sharqiyah South:
    AL KAMIL AL WAFI
    JALAN BANI BU ALI
    JALAN BANI BU HASAN
    RAS AL HADD
    MASIRAH

    Musandam:
    BUKHA
    KHASAB

    Muscat:
    QURIYAT
    YITI

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  • What if I am not at home when my order arrives?

    It depends on the shipping method you choose.

    Furniture: If you are not at home, our Customer Service team will call you to reschedule a convenient delivery date and time. 

    Household items: If you’ve ordered household products with standard delivery, our delivery partner will call you to reschedule your delivery. If you miss this delivery, they will make two more attempts. If you’re still unavailable to receive your order after the third attempt, it’ll be returned to us.

    Delivery will take a little longer for certain areas. 

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  • Will I be charged for delivery?

    Here’s how your delivery charges work:

    Furniture: Scheduled delivery is free on orders of OMR 100 or more. If your total order value is less than OMR 100, you will be charged OMR 10 for delivery. 2-day Express delivery charges are OMR 20 on orders of any value. 

    Household items: Standard delivery is free on all orders of OMR 25 or more. If your order value is less than OMR 25, you will be charged OMR 2 for delivery. 

    Your delivery charges will be displayed during the checkout process.

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